At Surrey Hospitals Foundation we respect your privacy.  Keeping our donor’s records and information in strict confidence is a priority for us.

The following document includes our policies and procedures and describes how we collect, use and disclose your personal information.


The Surrey Hospitals Foundation (the “Foundation”) respects the privacy of its employees, members, donors, and other stakeholders.

The Foundation is committed to safeguarding personal information and takes all possible measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

The Statement is compliant with the privacy laws of British Columbia and Canada, and the General Data Protection Regulations of the European Union, where applicable (collectively, the “Privacy Protection Legislation”).


 Personal information is any information that can be used to distinguish, identify, or contact a specific individual. This information can include an individual’s opinions and beliefs, as well as facts about, or related to, the individual. Exceptions to personal information include business contact information and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories or on websites. These are not considered personal information.

Where an individual uses their personal contact information as business contact information, the Foundation will consider the contact information provided as being business contact information and, therefore, not subject to protection as personal information.


The Foundation does not collect personal information without consent.

The Foundation does not trade, rent, sell, or disclose personal information to any commercial business or organization.

The Foundation uses third party suppliers to process information or to provide printing services. The Foundation selects these companies carefully, and they must sign confidentiality agreements.

The Foundation’s employees, agents, officers, and directors are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained.

  • Different levels of access are given to employees depending on the nature and requirements of their work.
  • All employees are trained in confidentiality and security procedures, and new employees must sign a confidentiality agreement when they are hired.
  • Anyone accessing an electronic donor record needs to have an authorized username and password.

The Foundation collects, uses, and discloses personal information only for purposes that a reasonable person would consider appropriate in light of the circumstances. The Foundation routinely offers individuals the opportunity to opt not to have their information shared beyond the purpose for which it was expressly collected.

The Foundation may use personal information that is provided over the website to contact individuals about future events, promotions, or fundraising campaigns or to provide further information related to the issue(s) around which the personal information was initially provided. The Foundation may also use the personal information to guide the development of new features and services relevant to its web users.


The Foundation is not liable for any loss, destruction, or theft of personal information except for the duty of reasonable care in safekeeping the personal information in accordance with the Privacy Protection Legislation.


The Statement will be governed by and interpreted in accordance with the laws of the Province of British Columbia and the laws of Canada.


Questions or concerns relating to the Statement or the Foundation’s treatment of personal information should be directed to the Privacy Officer:

Phone: (604) 588-3371


Address:  Attn: Privacy Officer, Surrey Hospital Foundation, 13750 96 Avenue, Surrey, BC  V3V 1Z2